FAQ
Everything You Need to Know About BORNBYME Professional Beauty Devices
Whether you're looking for information about ultrasonic cavitation, RF skin tightening, LED light therapy, shipping, warranties, or product care, our Help Center is here to provide clear answers and reliable guidance. At BORNBYME, we're committed to helping you shop with confidence and enjoy a professional beauty experience at home.
Absolutely. Modern home-use body sculpting devices are designed to provide convenient beauty treatments for areas such as the abdomen, waist, thighs, hips, and arms. With consistent use, many users achieve noticeable improvements in body contour and skin appearance from the comfort of home.
For more advanced professional-grade treatments or multifunction aesthetic equipment, visiting a qualified salon or clinic is recommended to ensure safe operation and access to specialized technologies.
1. Read the Instructions:2. Carefully read the user manual to understand how to operate the device safely and effectively.3. Prepare the Skin:Clean the target area and apply a conductive gel or cavitation cream to help the device glide smoothly and enhance the ultrasound waves' penetration.4. Set the Intensity:Start with a low intensity and gradually increase it to a comfortable level. Avoid using high intensities if you feel discomfort.5. Move the Device:Use slow, circular or back-and-forth motions over the target area for the recommended time (usually 15-30 minutes per area).6. Stay Hydrated:Drink plenty of water before and after the session to help your body flush out the released fat.7. Follow a Routine:For best results, use the device 1-2 times per week, with at least 72 hours between sessions. A series of 6-12 sessions is typically recommended.
Non-invasive body sculpting is a cosmetic treatment that reshapes and contours the body using techniques like radiofrequency, ultrasound, EMS (electromagnetic stimulation), vacuum therapy, and wood therapy—without surgery or downtime. These treatments help reduce fat, tone muscles, smooth cellulite, and tighten skin in targeted areas like the stomach, thighs, arms, and butt.
Non-invasive body sculpting uses technologies like radiofrequency, ultrasonic cavitation, wood therapy, and vacuum therapy to break down fat cells, tighten skin, and improve body contours—without surgery or downtime. These treatments stimulate natural processes like collagen production, lymphatic drainage, and fat cell disruption to help reduce inches and smooth the body. Each method targets specific concerns and can be customized based on individual goals.
Yes, non-invasive body sculpting is generally safe when performed by a trained professional using approved equipment. However, it’s important to consider contraindications such as pregnancy, certain medical conditions, or implanted devices.
The results of non-invasive body sculpting can be long-lasting, but they are not necessarily permanent. While the treated fat cells are destroyed or reduced, remaining fat cells can still expand with weight gain. Maintaining a healthy lifestyle—through balanced eating, regular exercise, and hydration—is key to preserving your results over time.
Results from non-invasive body sculpting are typically not immediate. Some tightening or smoothing effects may be noticeable right after treatment, but most fat reduction and contouring results develop gradually over several weeks as the body naturally processes and eliminates the treated fat cells. Multiple sessions are often recommended for optimal results.
The number of sessions needed varies depending on the treatment type, the area being targeted, and individual goals, but most people benefit from 4 to 8 sessions spaced a week or two apart. Some treatments, like radiofrequency or ultrasonic cavitation, often require multiple sessions to achieve optimal fat reduction and skin tightening, while others like wood therapy or vacuum therapy can be done more frequently as part of a maintenance routine.
A study showed a significant reduction in abdominal circumference after 6–8 sessions of ultrasonic cavitation. A clinical trial reported that ultracavitation led to measurable fat loss, particularly in localized areas like the abdomen — with even stronger results observed when paired with other modalities tech, such as radio frequency tech, negative pressure tech, EMS tech, lipo tech aslo health diet.
Non-invasive body sculpting is generally painless or causes only mild discomfort, like a warm sensation or gentle pressure during treatment. Most clients find the experience comfortable and relaxing, with little to no downtime afterward.
The cost of non-invasive body sculpting varies depending on the treatment type, the size and number of areas treated, and the number of sessions needed, but prices typically range from $150 to $200 per session. Many clinics offer package deals or discounts for multiple sessions, so it’s best to consult with your provider for a personalized quote.
Non-invasive body sculpting is suitable for many people looking to reduce stubborn fat and improve skin tone, but it’s not ideal for everyone. Factors like overall health, medical conditions, pregnancy, or implanted devices need to be considered, and lifestyle habits such as diet and exercise play a crucial role in achieving and maintaining results. A thorough consultation helps determine if the treatment is safe and right for you. If there is anything you don't understand, feel free to contact us directly, and we will be happy to assist you.
One notable advantage of these treatments is that they require minimal to no downtime. Most patients return to their normal activities immediately post-treatment, which makes scheduling easier.
Non-invasive body sculpting works best as a complementary treatment to a healthy diet and regular exercise. While it effectively targets stubborn fat and tones specific areas, sustaining and enhancing results relies on maintaining balanced nutrition and an active lifestyle.
Targeted Fat Reduction:Focuses on specific areas like the abdomen, thighs, arms, or love handles.Cellulite Reduction:Improves skin texture by reducing the appearance of cellulite.Skin Tightening:Some devices also promote collagen production, leading to firmer skin.
1. A conductive gel is applied to the target area to help the ultrasound waves penetrate the skin.2. The handheld device is moved in circular motions over the area for about 20-40 minutes per session.3. Multiple sessions (usually 6-12) are required for optimal results, spaced a few days apart.4. Safety and Side Effects:Generally safe for most people, but not suitable for individuals with certain medical conditions (e.g., liver or kidney disease, pregnancy).5. Mild side effects may include redness, swelling, or temporary numbness in the treated area.
For most home-use body sculpting cavitation devices, we recommend using the device 2–3 times per week on the same treatment area, allowing at least 48 hours between sessions. Always follow the user manual included with your specific model for the best experience.
Treatment time depends on the device and treatment area. In general, 10–20 minutes per area is sufficient for most home-use beauty devices. Avoid exceeding the recommended treatment time.
Most BORNBYME body sculpting devices are suitable for areas including:
Abdomen
Waist
Thighs
Hips
Buttocks
Arms
Back
Always avoid sensitive areas such as the eyes, thyroid region, and broken or irritated skin.
Yes. Staying well hydrated before and after each session is recommended. Drinking water supports your body's normal metabolic processes and is considered a good practice during body care routines.
fter treatment, we recommend:
Drink plenty of water.
Apply a moisturizing lotion if needed.
Perform light physical activity, such as walking.
Maintain a healthy diet and lifestyle.
Clean the treatment heads before storing the device.
Radio Frequency (RF) machines have become a popular tool in the beauty and wellness industry, known for their ability to tighten skin, reduce wrinkles, and contour the body.What is Radio Frequency (RF)?Radio Frequency (RF) is a type of electromagnetic energy that falls within the frequency range of 3 kHz to 300 GHz. In aesthetic treatments, RF energy is used to deliver controlled heat to the deeper layers of the skin and tissues without damaging the surface. This makes it a safe and effective option for skin tightening and body contouring.
1. Penetration of RF Energy:The RF energy penetrates the skin’s surface and reaches the deeper layers of the dermis and subcutaneous tissue.Unlike lasers, which target the surface, RF energy bypasses the epidermis, making it safe for all skin types, including darker skin tones.2. Heat Generation:As the RF energy is absorbed by the skin, it creates controlled heat in the deeper layers.This heat stimulates the production of collagen and elastin, two essential proteins responsible for skin elasticity and firmness.3. Collagen Remodeling:The heat causes the existing collagen fibers to contract, which immediately tightens the skin.Over time, the heat also triggers the body’s natural healing response, leading to the production of new collagen and elastin fibers. This process, known as collagen remodeling, results in firmer, smoother, and more youthful-looking skin.4. Fat Reduction (for Body Contouring):In body contouring treatments, RF energy can also target fat cells. The heat disrupts the fat cell membranes, causing them to break down and be naturally eliminated by the body.This helps reduce localized fat deposits and improve body shape.
RF machines are versatile and can address a variety of skin and body concerns, including:1. Skin Tightening:Reduces sagging skin on the face, neck, and body.2. Wrinkle Reduction:Smoothes fine lines and wrinkles by boosting collagen production.3. Body Contouring:Targets stubborn fat deposits in areas like the abdomen, thighs, and arms.4. Cellulite Reduction:Improves the appearance of cellulite by tightening the skin and promoting circulation.5. Acne and Scarring:Helps reduce acne and improve the texture of acne scars.
We recommend three to five 10-20minute treatments per week for four to six weeks, followed by maintenance as desired.It’s important to note that Radio Frequency (RF) machines are not a quick fix. Consistent use over time is necessary to achieve and maintain visible results. Additionally, adopting a healthy lifestyle—such as eating a balanced diet, exercising regularly, and getting enough sleep—will enhance the effects of Radio Frequency (RF) treatments and help you maintain a toned and youthful appearance.
LED Light Therapy is a non-invasive skincare treatment that uses specific wavelengths of light to address various skin concerns. It has gained popularity in recent years for its ability to improve skin health, reduce signs of aging, and treat conditions like acne.
LED Light Therapy works by delivering specific wavelengths of light to the skin, which are absorbed by the cells and converted into energy. This energy stimulates various biological processes, depending on the wavelength used. Here’s a breakdown of the most common types of LED light and their benefits:Red Light (630-700 nm):Blue Light (400-470 nm):Green Light (520-570 nm):Yellow Light (570-590 nm):Near-Infrared Light (700-1200 nm)
Acne and breakouts (Blue Light)Fine lines and wrinkles (Red Light)Hyperpigmentation and dark spots (Green Light)Redness and inflammation (Yellow Light)Skin repair and healing (Red and Near-Infrared Light)Dull or uneven skin tone (Green and Red Light).
Yes, LED Light Therapy is considered safe for most skin types and tones. It is non-invasive, painless, and does not involve heat or UV radiation, making it a low-risk treatment. However, it’s important to follow the manufacturer’s instructions and avoid overuse. If you have sensitive skin or a medical condition, consult a dermatologist before starting treatment.
We recommend three to five 10-20minute treatments per week for four to six weeks, followed by maintenance as desired.It’s important to note that led light therapy machine are not a quick fix. Consistent use over time is necessary to achieve and maintain visible results. Additionally, adopting a healthy lifestyle—such as eating a balanced diet, exercising regularly, and getting enough sleep—will enhance the effects of light therapy treatments and help you maintain a toned and youthful appearance.
Keeping your BORNBYME beauty device clean helps maintain hygiene and long-term performance. After each treatment, power off the device and unplug it before cleaning. Wipe the treatment heads and exterior with a soft cloth lightly dampened with 70% isopropyl alcohol or a mild disinfectant. Never immerse the device in water or allow liquid to enter the control unit.
Regular cleaning helps ensure safe, comfortable treatments and extends the life of your body sculpting or red light therapy device.
Store your device in a clean, dry place away from direct sunlight, excessive humidity, and extreme temperatures. Keep all accessories in the original storage box or protective case when not in use.
Proper storage protects the treatment heads and helps keep your BORNBYME device in excellent working condition for years to come.
BORNBYME devices are built with high-quality components designed for long-term home use. With proper care, regular cleaning, and correct operation, many users enjoy reliable performance for several years.
The exact lifespan depends on usage frequency, storage conditions, and routine maintenance.
Yes. Multiple family members may safely use the same device as long as the treatment heads are cleaned and disinfected before and after each use.
For hygiene and the best user experience, we recommend each person use their own conductive gel and follow the recommended treatment guidelines.
Most BORNBYME beauty devices support 100–240V AC with US plug, EU plug, UK plug, AU plug making them compatible with electrical systems in most countries and regions.
Replacing accessories is simple. Turn off the device and disconnect it from the power supply before removing any treatment head. Gently unscrew or detach the current attachment and securely install the new one according to the user manual.
Always use genuine BORNBYME accessories to ensure proper compatibility, safe operation, and optimal performance.
After each session, wipe the probes with a soft cloth moistened with 70% isopropyl alcohol or an approved surface disinfectant. Allow the probes to air dry completely before storing or using them again.
Do not soak the probes in liquid or use corrosive cleaning agents, as these may damage the surface or affect performance.
To keep your BORNBYME device performing at its best:
Clean the treatment heads after every use.
Store the device in a cool, dry environment.
Avoid dropping or exposing the device to moisture.
Inspect cables and accessories regularly for signs of wear.
Use only compatible BORNBYME accessories and conductive gel when recommended.
Follow the instructions in the user manual for proper operation.
Contact our customer support if you notice unusual performance or require replacement parts.
Routine maintenance helps maximize the lifespan, safety, and performance of your beauty device.
Most orders are processed within 1–3 business days after payment confirmation. Even in holidays or promotional events.
BORNBYME ships to most countries and regions worldwide.
If your country is unavailable during checkout, please contact us with email bornbyme@gmail.com and we'll be happy to assist.
Estimated delivery times:
United States: 5–10 business days
Canada: 7–12 business days
Europe: 7–15 business days
Australia & New Zealand: 7–15 business days
Other countries: 7–15 business days
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
You can also track your shipment anytime through our Track Your Order page using your order number or tracking number.
In accordance with the regulations of your country or region, charges such as customs duties, VAT, or import taxes are determined by local customs authorities. Any such charges incurred are the responsibility of the customer.
Occasional shipping delays may occur due to customs inspections, severe weather, public holidays, or carrier network congestion.
If your tracking information has not been updated for several days, please contact our customer support team at bornbyme@gmail.com. We'll work directly with the shipping carrier to help locate your package as quickly as possible.
If your shipment is confirmed as lost during transit, our support team will investigate the case with the carrier.
Once confirmed, we'll arrange an appropriate solution, including a replacement shipment or another resolution in accordance with our shipping policy.
Tracking information may take 24–72 hours to appear after your order has shipped.
During international transit, customs processing, or carrier transfers, tracking updates may pause temporarily before resuming.
You'll automatically receive a shipping confirmation email once your order leaves our warehouse.
This email includes:
Order number
Tracking number
Carrier information
Estimated delivery updates
Please check your spam or promotions folder if you don't see the email.
We want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 60 days of receiving your order, provided the item meets our return eligibility requirements.
Products should be returned in good condition with all original accessories and packaging whenever possible.
Yes.
We proudly offer a 60-Day Money-Back Guarantee on eligible products purchased directly from BORNBYME.
If your purchase doesn't meet your expectations, simply contact our customer support team within 60 days of delivery, and we'll guide you through the return process.
f the return is due to a damaged, defective, incorrect, or shipping-related issue caused by us, BORNBYME will provide an appropriate solution.
For returns due to personal preference or change of mind, return shipping costs are generally the customer's responsibility unless otherwise stated in our return policy.
Once your returned item has been received and inspected, refunds are typically processed within 3–7 business days.
Depending on your payment provider, it may take additional time for the refund to appear in your account.
We'll notify you by email as soon as your refund has been completed.
For hygiene and safety reasons, certain items may not be eligible for return if they have been heavily used, intentionally damaged, or returned without essential accessories.
Please refer to our complete Return Policy or contact our support team if you're unsure whether your item qualifies.
Our warranty covers manufacturing defects and product malfunctions that occur during normal intended use.
The warranty generally does not cover:
Accidental damage
Improper operation
Unauthorized repairs
Normal cosmetic wear
Damage caused by misuse or improper storage
es.
Our experienced customer support team is available to help with:
Device setup
Function explanations
Operating guidance
Troubleshooting
Maintenance questions
Product recommendations
If you have any questions, we're always happy to help.
Yes.
Many BORNBYME machine include step-by-step video tutorials to help you get started quickly and confidently.
Our tutorials cover:
Device setup
Treatment procedures
Cleaning
Maintenance
Recommended treatment routines
Additional tutorial videos are continuously added as new products become available.
Digital user manuals are available for many BORNBYME products.
If you've misplaced your manual or need another copy, simply contact our customer support team, and we'll gladly provide the latest version.
Yes.
We offer replacement accessories for many of our beauty devices, including:
Treatment heads
RF probes
Cavitation probes
Power adapters
EMS accessories
Conductive accessories
Availability may vary by model. Please contact our support team at bornbyme@gmail.com for compatibility assistance.
Absolutely.
Whether you're using a cavitation machine, RF skin tightening device, EMS sculpting system, or red light therapy device for the first time, our support team is available to answer your questions and help you use your product safely and effectively.
We offer a variety of secure payment options for your convenience.
Accepted payment methods may include:
Visa
Mastercard
American Express
Discover
PayPal
Shop Pay
Apple Pay
Google Pay
Other secure local payment methods available at checkout
Available payment options may vary depending on your country or region.
Yes.
Our checkout is powered by Shopify's secure payment infrastructure and uses industry-standard encryption technology to help protect your personal information throughout the ordering process.
You can shop with confidence knowing your information is handled securely.
Yes.
PayPal is available for eligible orders, allowing you to complete your purchase quickly and securely without sharing your financial information directly with merchants.
For eligible customers, installment payment options may be available through supported payment providers at checkout.
Available financing options depend on your country, payment method, and eligibility requirements established by the payment provider.
During a non-invasive body sculpting treatment, you can expect to lie comfortably while the technician applies the device to the targeted area. You might feel sensations like warmth, gentle suction, or light vibrations depending on the technology used, but the procedure is typically relaxing and requires no anesthesia or recovery time. Sessions usually last between 90 to 120 minutes, after which you can resume your normal activities immediately.
Non-invasive body sculpting typically has minimal side effects, which may include mild redness, swelling, bruising, or temporary sensitivity in the treated area. These effects usually resolve within a few hours to a few days and are generally mild compared to surgical procedures.
Results vary from person to person depending on lifestyle, treatment consistency, and individual body condition. Many users notice gradual improvements in skin appearance and body contour after several weeks of regular use combined with a balanced diet and regular exercise.
Results vary from person to person depending on individual body condition, lifestyle, and treatment consistency.
Some users notice improvements in skin appearance or firmness after just a few sessions, while more noticeable body contouring results typically develop gradually with regular use over several weeks.
Consistency is the key to achieving the best outcome.
Most users perform 2–3 sessions per week on each treatment area.
The total number of sessions depends on your personal goals, treatment area, and how consistently you use the device.
Always follow the recommended treatment schedule in the user manual.
Results can be maintained with regular treatments and a healthy lifestyle.
Maintaining a balanced diet, staying physically active, and following a consistent beauty routine can help support long-term improvements in skin appearance and body contour.
Many users report gradual improvements in skin firmness, smoother-looking skin, and enhanced body contours after consistent use.
Individual experiences vary, and results depend on treatment frequency, lifestyle, and personal body characteristics.
For examples of customer experiences, you may visit our product pages featuring before-and-after photos where available.
For the best experience, we recommend:
Follow the recommended treatment schedule.
Stay well hydrated.
Use conductive gel when required.
Maintain a healthy diet.
Exercise regularly.
Clean the device after each use.
Be consistent with your routine.
Small improvements made consistently often produce the best long-term results.
Your security and satisfaction are our priorities.
When you order from BORNBYME, you benefit from:
SSL Encrypted Checkout
Trusted Payment Providers
Secure Shopify Checkout
Multiple Payment Options
Fast Worldwide Shipping
Order Tracking
60-Day Money-Back Guarantee
Professional Customer Support
We're committed to providing a safe, reliable, and worry-free shopping experience from checkout to delivery.
At BORNBYME, we believe excellent service doesn't end after delivery.
When you purchase from us, you receive:
Manufacturer-backed warranty
Professional technical support
Fast customer assistance
Video tutorials and user guidance
Genuine replacement accessories
Easy warranty claims
Reliable after-sales service
Ongoing product support
Our mission is to provide not only high-quality beauty technology, but also dependable support throughout your ownership experience.
At BORNBYME, we're committed to providing a reliable shopping experience from checkout to delivery.
We offer:
Secure online payment
Worldwide shipping
Order tracking
Carefully inspected products
Responsive customer support
60-Day Money-Back Guarantee
Manufacturer-backed warranty on eligible products
Our goal is to deliver professional-inspired beauty technology with dependable service you can trust.
Your satisfaction is our priority, and we're here to support you before, during, and after your purchase.